Events Want to go even deeper? Learn about the processes we follow, the experience we bring, and the industry developments that interest us. All of our events can be found here. 9/13 Event: Dan Resnick to Present “Cybersecurity: Fortify Your Company’s Defenses” Date: September 13, 2018 Time: 11:30 a.m. – 1:30 p.m. Speaker: Dan Resnick, KSM Consulting Director of Cybersecurity Risk and Compliance Topic: Cybersecurity: Fortify Your Company’s Defenses Location: Fort Wayne, Indiana Who Should Attend: Business owners and executives Overview: Millions of individuals are victims of cybercrime on a daily basis. Identities are stolen, assets are hijacked, and data is compromised. But it’s not just individuals who are at risk. Businesses are especially vulnerable due to their lack of controls. During the event, learn more about the current cybersecurity landscape, top threats, and why your business is a prime target for attacks. Registration: Interested in attending? Learn more and register here. 9/26 Event: Indy Big Data Technology Conference Date: September 26, 2018 Location: JW Marriott Indianapolis About the Event: This year will be the fifth annual Indy Big Data Conference, with a theme of “Big Data: A Maze of Opportunity.” Big data is a maze of opportunity with as many twists and turns as there are new big data technologies. This year’s speakers will present on varying topics as they help you to navigate the maze and cash in on your next big data opportunity. Registration: Interested in attending? Learn more and register here. 10/2 Event: Michele Hovet to Present at ITSM Fusion Conference on “Delighting Customers” Date: October 2, 2018 Time: 10:15 – 11:15 AM Speaker: Michele Hovet, KSM Consulting Client and Partner Innovation Director Topic: Delighting Customers Location: Hyatt Regency St. Louis at the Arch – St. Louis, MO Overview: IT organizations spend a tremendous amount of time on service delivery and projects. But how do you know if you have really gotten to the right outcome for the customer engagement or project? Applying the concept of empathy to your interactions leads to better service delivery. Often times we focus on processes, steps, tactics but don’t apply the human element. When empathy is the starting point – the ability to see things from another’s perspective – a better experience and resolution appears, and so does a delighted customer. Learn how you can consciously start every interaction with empathy. Registration: Interested in attending? Learn more and register here. 10/11 Event: Mark Caswell to Present at the 2018 Centric Day of Innovation Date: October 11, 2018 Location: Butler University About the Event: Centric Day of Innovation is Indiana’s only full day innovation event that brings together hundreds of leaders and practitioners from all sectors and backgrounds. Speaker: Mark Caswell, KSM Consulting Director of Professional Services Topic: Design Thinking 101 Registration: Interested in attending? Learn more and register here.