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Delighting Citizens Through Technology

The NASCIO 2017 Annual Conference was full of insights for state and local government technology leaders.

With a passion for using technology to delight citizens, Michele Hovet, KSM Consulting’s director of client and partner innovation, presented, “Influencing Program Outcomes with Data.”

During this five-minute talk, Michele shares her big hairy audacious goal of making people delighted with government. Listen to her presentation to find out just how we can make this possible. Spoiler alert: it involves data.

To learn more about how KSMC is leveraging data to delight citizens, read our data transformation case study, listen to an on-demand webinar to learn how to combat the opioid epidemic, or learn how record linkage is removing barriers that prevent data from becoming actionable.