Technology

IT Managed Services

Technology is becoming more and more important to businesses. So it’s critical that your technology is always operating efficiently and delivering its full value to your organization.

With KSMC IT managed services, you can take comfort in the fact that we have it all under control. We continuously monitor your organization’s infrastructure and respond to issues within predefined SLAs for timeliness.

Technology Expertise

We’re an experienced technology team focused on managing your technology infrastructure for both the short term and long term. We’ll serve as your main point of contact during day-to-day challenges as well as ensure your technology strategy is in alignment with your business strategy. Our team is your go-to resource when it comes to making technology your competitive advantage.

Proactive Monitoring and Maintenance

We’ll work in the background to constantly monitor and maintain your environment—network servers on prem or in the cloud—to ensure your business is always functioning optimally. The care and feeding of your infrastructure will be in our hands, and we’ll work hard to make sure it’s operating at its highest efficiency. And if any issues arise, we’ll be quick to respond to keep your business running at full potential.

End User Support

Whether you’re in the office or on the go, we’ll make sure your team is always ready to provide the end user support that you need to ensure your employees are as productive as they can be.

With client satisfaction rates at 96% (compare to the industry average of 60%), you can see why our clients rely on us to serve as their IT managed services provider.

IT Managed Services Leadership

Our IT managed services leadership team will ensure that you’re getting the most out of your technology.

 

Mark Caswell
Director of Technology
Ryan Gould
Chief Engineer of Technology