LET'S TALK! IT Consulting And SupportIT Assessments IT Infrastructure Consulting IT Managed Services IT Strategy and Planning Cloud Solutions Office Moves Document Management Services IT Strategy and Planning You have big goals for your business. We can help you realize those goals with a strategic approach to IT. That includes choosing the right software, assistance with office moves, contract review, IT assessments, budgeting support, improvements to infrastructure, migration to the cloud, and a suite of other services. Trusted Advisor Strong relationships are built on trust. We’ve earned the trust of our clients over the years by creating and rolling out IT strategies that totally change the way they do business, making them faster and stronger than ever before. We have the experience, ingenuity, and resources to do the same for you. Virtual CIO Outsourcing your chief information officer (CIO) position with KSMC has many advantages. For one, it means having a whole team of experienced IT engineers on your side instead of one person. That versatility leads to fast, effective problem solving that goes far beyond what you might expect from a helpdesk or software administrator. IT Strategy and Roadmap Given the complexity of technology today, an easy-to-understand IT action plan that supports your business strategy is critical in taking your business to the next level. Our team of experts can help you develop a three-year IT roadmap that clearly identifies what is in store in your future including spend, resources, technology, and more. IT Budget and Planning Many companies have no idea what their true cost of IT really is because of hidden expenditures, difficult-to-decipher contracts, and industry-specific terminology. But we can give you a clear, easy-to-understand picture of your IT spending, which will make sure there aren’t any budgetary surprises down the road. We’ll also make sure you’re prioritizing your projects and spends strategically, and in ways that promote growth and profitability. Cloud Solutions Design Whether it’s Office 365 integration, disaster recovery options, or business continuity solutions, we use proven methodologies to implement the cloud support you need. We ask the right questions, then create a customized, cloud-based plan for your organization that combines your objectives with a clear path to achieving them. Vendor Contract Review Technology contracts can be notoriously difficult to understand. That can lead to overpayment, or payment for services that aren’t being used. We look at vendor contracts every day, and have a good understanding of fair market rates for vendor technology services, which means we’ll make sure you’re never overpaying on a contract. Mark Caswell Director of Professional Services × Director of Professional Services Director of Professional Services HIGHLIGHT: “Taking a holistic approach to problem solving, we develop not just a solution, but the right solution for our client’s unique challenges.” Mark Caswell leads the technology team in developing innovative solutions to today’s complex technology challenges. With the range of services offered by the technology team including technology strategy and planning, technology implementation, software selection, managed IT services, and IV&V, Mark serves as a guide to growing the practice and developing the team. Under Mark’s leadership, the technology team as a whole leverages a holistic and empathetic approach to problem solving ensuring technology is in alignment with client’s overarching business strategy. Bringing to KSMC a background of project and program management of small, local projects, as well as leadership of large, global projects, has served as a strong base in understanding the unique challenges of KSMC clients. The passion Mark has for technology is equal to his passion for learning, which is evident through his completion of one undergraduate degree, two masters’ degrees, and one MBA throughout the years. You may recognize Mark from his appearance on The Price is Right showcase showdown back in the Bob Barker day. QUICK FACTS Certified Project Management Professional Holds two patents Favorite KSMC Value: Fearless Problem Solving EDUCATION Rose-Hulman Institute of Technology Bachelor of Science, Mechanical Engineering Purdue University Master of Science, Computer Science Stanford University Master of Science, Mechanical Engineering IE Business School Master in Business Administration, Global Management Stanford Design School, Design Thinking Workshop Ryan Gould Business Technology Practice Manager × Business Technology Practice Manager Business Technology Practice Manager HIGHLIGHT: “My passion lies in forming solutions that have the power to transform a business and its operations.” Ryan Gould spends his days expertly managing each of the KSMC Business Technology teams and has earned himself the unofficial title of the 411 of the IT world. Day-to-day, Ryan focuses on helping our Business Technology teams deliver exceptional service to clients. From working on projects such as the implementation of Office 365 and Microsoft Azure, to designing and delivering client solutions, being a mentor to team leads, and pursuing new business, Ryan is passionate about understanding people and delivering high quality service to meet their needs. In his free time, Ryan loves to cook, compete in local billiards tournaments, and continuously learn. Any given day, you can find Ryan developing new skills to tackle tough client challenges. QUICK FACTS Microsoft Certified Solutions Expert (MCSE) Unofficially the 411 of the IT world Favorite KSMC value: Empathy EDUCATION ITT Technical Institute Bachelor of Science, Information and Internet Security Ryan Achterberg Chief of Technology × Chief of Technology Chief of Technology HIGHLIGHT: “It is not just about finding a solution. It’s finding the right technology solution to meet clients exactly where they are that I love.” Ryan Achterberg specializes in serving clients by helping them align their business goals with technology planning and implementation. With a top priority of client success, Ryan leads the assessment of client’s current technology against their growing needs. Building off of the foundation discovered through the assessment, he works with clients to align business goals and IT needs, which results in a technology solution that is aligned to the overarching business strategy. This customized and holistic approach provides clients with a long-term roadmap for success. Working in technology his entire career, Ryan’s experience spans technology advisory and assessments, network design and implementation, and a focus on cloud solutions such as Office 365 and Microsoft Azure to support business initiatives and solve business challenges. When Ryan isn’t helping clients solve their technology challenges, he spends his time on the sideline of a soccer field, football field, or basketball court mentoring and coaching young athletes. QUICK FACTS Microsoft Certified Solutions Associate (MCSE), Office 365 and Messaging VMware Certified Professional Favorite KSMC Value: Fearless Problem Solving EDUCATION Indiana University Bloomington Kelly School of Business, Bachelor of Science, Computer Information Systems Ready to get in touch with us about our IT Consulting services? Give us a call at 317.452.1700 or fill out the form below and we’ll get back to you quickly. Contact KSMC If you are human, leave this field blank. NAME * EMAIL * ORGANIZATION * Phone Number MESSAGE
