LET'S TALK! IT ConsultingIT Managed Services Partner (IT MSP) Managed Cloud Services IT Helpdesk Contact Center Solutions IT Assessments IT Infrastructure Consulting IT Strategy and Planning Cloud Solutions Google Chrome Enterprise Google Workspace for Education Google Cloud Platform Application Development Cybersecurity Cybersecurity Architecture and Strategy Governance, Risk, and Compliance Threat Intelligence and Vulnerability Management Information Protection and Privacy Cybersecurity Training and End-User Testing IT Strategy and Planning Technology that isn’t meticulously aligned with your business, people, and processes inhibits your progress and leaves you open to risk. Often, users underutilize the technology on hand. Others are thwarted by ill-suited applications or clunky software that has outlived its usefulness. Maximizing technology makes everything else you do easier. You lose obstacles like system crashes, data breaches, and ineffective processes and gain efficiencies that help achieve your mission. Finding technology answers that help your organization thrive depends on partnership. We bring the expertise—and ceaseless curiosity—that drives us to discover all we can about what’s really going on in your business and the technology that could better support it. Our Approach to IT Strategy and Planning We’re natural collaborators energized by applying our knowledge and experience to your unique challenges. We’re not interested in prepackaged answers but in working alongside you to discover a uniquely impeccable solution. Strategy and Planning relationships often begin with an IT Assessment including an extensive discovery process. Our engineers, architects, admins, and business consultants investigate your technology and your business from every angle. This phase requires a lot of incisive, educated questioning based on ample experience. And with a lot of listening. We delve into how your people utilize technology and where it leaves them cold, and we look closely at your processes. We take careful stock of your assets on hand, identifying vulnerabilities and resources you might not have fully utilized or those that have reached end of life and are no longer serving you well. When we understand your business and your goals, we work with you toward true technology solutions that protect and facilitate your business. You get a detailed plan for going forward in alignment with your business strategy and the technology improvements that support it. Trusted Advisor Strong relationships are built on trust. We’ve earned the trust of our clients over the years by creating and rolling out IT strategies that totally change the way they do business, making them faster and stronger than ever before. Our IT Consulting will give you that competitive edge you’ve been searching for. We have the experience, ingenuity, and resources to do the same for you. Virtual CIO Outsourcing your chief information officer (CIO) position to KSMC has many advantages. For one, it means having a whole team of experienced IT engineers on your side instead of one person. That versatility leads to fast, effective problem solving that goes far beyond what you might expect from a helpdesk or software administrator. An IT Consultation will have this and many more helpful reorganization strategies that will free up your hardworking staff so they can focus on more important projects. IT Strategy and Roadmap Given the complexity of technology today, an easy-to-understand IT action plan that supports your business strategy is critical in taking your business to the next level. Our IT Consulting experts can help you develop a three-year IT roadmap that clearly identifies what is in store in your future including spend, resources, technology, and more. IT Budget and Planning Many companies have no idea what their true cost of IT really is because of hidden expenditures, difficult-to-decipher contracts, and industry-specific terminology. But we can give you a clear, easy-to-understand picture of your IT spending, which will make sure there aren’t any budgetary surprises down the road. Our IT Consulting experts also make sure you’re prioritizing your projects and spends strategically, and in ways that promote growth and profitability. Cloud Solutions Design Whether it’s a migration to Microsoft Azure, Google Cloud Platform, or Amazon Web Services, disaster recovery options, or business continuity solutions, we use proven methodologies to implement the cloud support you need. We ask the right questions, then create a customized, cloud-based plan for your organization that combines your objectives with a clear path to achieving them. Vendor Contract Review Technology contracts can be notoriously difficult to understand. That can lead to overpayment, or payment for services that aren’t being used. We look at vendor contracts every day, and have a good understanding of fair market rates for vendor technology services, which means we’ll make sure you’re never overpaying on a contract. Meet Our IT Consulting Team Mike Vance Vice President, Technology Services × Vice President, Technology Services Vice President, Technology Services HIGHLIGHT: “I am passionate about helping organizations drive toward their strategic initiatives using technology as a vehicle; from strategy, through change management, to successful implementation, and ultimately achieving their goals.” Mike Vance is KSM Consulting’s Vice President of Technology Services. Mike is a solutions-oriented leader with a proven track record of using technology to align organizations, across a broad spectrum of industries, towards achieving their strategic goals. He has over 25 years of experience of technology consulting and leading enterprise technology teams, focusing on executing strategic IT vision that applies technologies to enhance business effectiveness. Mike brings a deep understanding of how to bring together exceptional technical execution with business acumen and his team’s greatest skills. Mike leads KSMC’s Technology teams providing IT Managed Services, IT Consulting, vCIO services, business application implementation, and more as well as driving the development and expansion of KSMC’s technology services for clients to ensure that services needed to support strategic alignment and execution of technology are provided. He is passionate about investing in his team; challenging them to grow in tandem with propelling organizational growth. When not at work, he enjoys his time with his wife and four children. QUICK FACTS Favorite KSMC Value: Empathy EDUCATION Ball State University, Master of Science in Information and Communication Sciences Ball State University, Bachelor of Science in Marketing Chad Distler IT Services Sales Manager × IT Services Sales Manager IT Services Sales Manager HIGHLIGHT: “KSMC's core values are well aligned with my personal orientation to lead with a sense of empathy, focus on solving our community's strategic initiatives, and to share expert opinions empathetically.” A results-driven sales leader and a trusted technical adviser, Chad Distler joined KSM Consulting in the summer of 2020 as the IT Services Sales Manager. In this role, Chad identifies, uncovers, and expands on the tangible value that our Technology Services team can bring to current clients and our prospective IT community partners. Chad also supports our KSMC teams by working collaboratively with them to develop operational efficiencies as well as drive an exceptional client experience. Chad’s experience brings a strong relational value when engaging our community. His referential background in security and compliance and technical infrastructure best practices help him uncover the clients’ needs and work with our team to develop solutions that bridge the gap between current and future needs. These experiences in security, compliance, and, most recently, IT managed services, align well with KSMC’s holistic delivery presence and delivery excellence rooted in Client Focus and Deep Expertise. Passionate about serving the Indy community, Chad is actively involved with professional networking groups including many Indianapolis IT networking forums including, the Indiana Medical Group Management Association. In addition, he proudly serves on the advisory board of the Autism Society of Indiana. QUICK FACTS Favorite Core Value: Client Focus EDUCATION Indiana State University BS Education Ready to get in touch with us about our IT Consulting services? Give us a call at 317.452.1700 to learn more about IT Strategy and Planning Services or fill out the form below and we’ll get back to you quickly. First Name*Last Name*Email* PhoneOrganization/Company*Which service are you interested in?Application DevelopmentData AnalyticsIT ConsultingManagement ConsultingProject ManagementOtherMessageNewsletter Subscribe I would like to subscribe to the KSM Consulting monthly newsletter. I understand that I may opt-out at any time. Consent* I agree to KSM Consulting's Privacy Policy and Terms and understand that my information will be processed in accordance with those Terms.NameThis field is for validation purposes and should be left unchanged.
