LET'S TALK! IT Consulting And SupportIT Assessments IT Infrastructure Consulting IT Managed Services IT Strategy and Planning Cloud Solutions Office Moves Document Management Services IT Managed Services - Provider in Indianapolis Utilizing KSMC’s IT managed services means that we’re responsible for your technology so you don’t have to be. This approach is a win-win for many businesses: it provides ongoing, active support from a reliable expert, typically saves you money, and gives your IT staff more time to focus on other objectives. An IT Consulting session will show you how outsourcing your IT managed services also frees up resources so your business can concentrate on growth goals, and it eliminates the hassle that often comes with managing IT internally. Strategy and Planning If your IT processes and solutions aren’t optimal, you’re being held back by the limitations of your technology—which means you aren’t maximizing productivity or revenue. During an IT Consulting session, we’ll walk you through an IT assessment, managing your network, security, backup systems, storage, and adapting to change in a way that boosts productivity while simplifying operations. Proactive Monitoring and Maintenance Your business can’t afford to shut down due to server issues. So you need proactive monitoring, and a team of IT experts ready to handle any issues that might arise. IT consulting will determine how we’ll go about monitoring your server health and performance, set up critical-alert monitoring, and provide Tier 1, 2, and 3 Support 24/7 whenever you need it. We can also fix any IT issues immediately, whether that means server patching, spam filtering, warranty or service renewals, backup reviews, content filters, cloud support, or any other maintenance issues you might have. And we stay proactive—because eliminating day-to-day IT challenges is what keeps your business running smoothly. Helpdesk Support Questions are common in the complicated world of IT, and we’re here to help. Our end-user support is designed to be simple and seamless, and we’re happy to provide support remotely or by coming to you. Our IT Consulting services will have you resting easy that you won’t be wasting time or money trying to fix frustrating IT issues. Meet Our IT Consulting Team Matt Lang Director of Sales and Solutions × Director of Sales and Solutions Director of Sales and Solutions HIGHLIGHT: "Transforming data into easily consumable information that leads to action is what excites me when working with clients." Matt Lang is the Director of Sales and Solutions for KSM Consulting, LLC. In this role, Matt is tasked with ensuring our clients’ opportunities are translated into detail-oriented solutions for our execution teams. Matt has a wide variety of experience in multiple industries, including healthcare and higher education. His skill set includes designing and performing complex analyses involving data mining, predictive modeling, regression/multivariate analysis, and optimization. Matt has helped clients develop short and intermediate range forecasting models through the application of techniques such as regression analysis, cross-tabulations, and distribution analysis. His varied technical expertise includes Tableau, Alteryx, R, SPSS, and STATA. In addition, Matt is proficient in advanced multivariate regression, Bayesian item response, content analysis, factor analysis, linear regression, and survey research methods. QUICK FACTS Ph.D. in political science with a focus on American politics, quantitative methods, and public policy Favorite KSMC Value: Fearless Problem Solving EDUCATION Bachelor of Arts in political science from Indiana University Purdue University Master of Arts in political science from Indiana University Purdue University Ryan Gould Business Technology Practice Director × Business Technology Practice Director Business Technology Practice Director HIGHLIGHT: “My passion lies in forming solutions that have the power to transform a business and its operations.” Ryan Gould spends his days expertly managing each of the KSMC Business Technology teams and has earned himself the unofficial title of the 411 of the IT world. Day-to-day, Ryan focuses on helping our Business Technology teams deliver exceptional service to clients. From working on projects such as the implementation of Office 365 and Microsoft Azure, to designing and delivering client solutions, being a mentor to team leads, and pursuing new business, Ryan is passionate about understanding people and delivering high quality service to meet their needs. In his free time, Ryan loves to cook, compete in local billiards tournaments, and continuously learn. Any given day, you can find Ryan developing new skills to tackle tough client challenges. QUICK FACTS Microsoft Certified Solutions Expert (MCSE) Unofficially the 411 of the IT world Favorite KSMC value: Empathy EDUCATION ITT Technical Institute Bachelor of Science, Information and Internet Security Ready to get in touch with us about our IT Consulting services? Give us a call at 317.452.1700 to learn more about our IT Consulting services or fill out the form below and we’ll get back to you quickly. 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