LET'S TALK! IT Consulting And SupportIT Assessments IT Infrastructure Consulting IT Managed Services Managed Cloud Services IT Helpdesk IT Strategy and Planning Cloud Solutions Office Moves Document Management Services IT Managed Services - Provider in Indianapolis Utilizing KSMC’s IT managed services means that we’re responsible for your technology so you don’t have to be. This approach is a win-win for many businesses: it provides ongoing, active support from a reliable expert, typically saves you money, and gives your IT staff more time to focus on other objectives. An IT Consulting session will show you how outsourcing your IT managed services also frees up resources so your business can concentrate on growth goals, and it eliminates the hassle that often comes with managing IT internally. Strategy and Planning If your IT processes and solutions aren’t optimal, you’re being held back by the limitations of your technology—which means you aren’t maximizing productivity or revenue. During an IT Consulting session, we’ll walk you through an IT assessment, managing your network, security, backup systems, storage, and adapting to change in a way that boosts productivity while simplifying operations. Proactive Monitoring and Maintenance Your business can’t afford to shut down due to server issues. So you need proactive monitoring, and a team of IT experts ready to handle any issues that might arise. IT consulting will determine how we’ll go about monitoring your server health and performance, set up critical-alert monitoring, and provide Tier 1, 2, and 3 Support 24/7 whenever you need it. We can also fix any IT issues immediately, whether that means server patching, spam filtering, warranty or service renewals, backup reviews, content filters, cloud support, or any other maintenance issues you might have. And we stay proactive—because eliminating day-to-day IT challenges is what keeps your business running smoothly. Cloud Managed Services Cloud Managed Services from KSMC help deliver sophisticated applications, APIs, and services to your business or organization. Whether you need support for Microsoft Azure Cloud Services, Google Cloud Platform, or Amazon Web Services, our teams of highly trained specialists can provide 24/7 management and monitoring of your critical infrastructure. Learn More IT Helpdesk Support Our IT Helpdesk Support services scale to your organization’s needs. From simple remote help desk service, to phone and software support, to full infrastructure management and automated ticketing and tracking systems, our teams can help find the right mix of features and functions for your specific requirements. Learn More Meet Our IT Consulting Team Mike Vance Vice President, Technology Services × Vice President, Technology Services Vice President, Technology Services HIGHLIGHT: “I am passionate about helping organizations drive toward their strategic initiatives using technology as a vehicle; from strategy, through change management, to successful implementation, and ultimately achieving their goals.” Mike Vance is KSM Consulting’s Vice President of Technology Services. Mike is a solutions-oriented leader with a proven track record of using technology to align organizations, across a broad spectrum of industries, towards achieving their strategic goals. He has over 25 years of experience of technology consulting and leading enterprise technology teams, focusing on executing strategic IT vision that applies technologies to enhance business effectiveness. Mike brings a deep understanding of how to bring together exceptional technical execution with business acumen and his team’s greatest skills. Mike leads KSMC’s Technology teams providing IT Managed Services, IT Consulting, vCIO services, business application implementation, and more as well as driving the development and expansion of KSMC’s technology services for clients to ensure that services needed to support strategic alignment and execution of technology are provided. He is passionate about investing in his team; challenging them to grow in tandem with propelling organizational growth. When not at work, he enjoys his time with his wife and four children. QUICK FACTS Favorite KSMC Value: Empathy EDUCATION Ball State University, Master of Science in Information and Communication Sciences Ball State University, Bachelor of Science in Marketing Chad Distler IT Services Sales Manager × IT Services Sales Manager IT Services Sales Manager HIGHLIGHT: “KSMC's core values are well aligned with my personal orientation to lead with a sense of empathy, focus on solving our community's strategic initiatives, and to share expert opinions empathetically.” A results-driven sales leader and a trusted technical adviser, Chad Distler joined KSM Consulting in the summer of 2020 as the IT Services Sales Manager. In this role, Chad identifies, uncovers, and expands on the tangible value that our Technology Services team can bring to current clients and our prospective IT community partners. Chad also supports our KSMC teams by working collaboratively with them to develop operational efficiencies as well as drive an exceptional client experience. Chad’s experience brings a strong relational value when engaging our community. His referential background in security and compliance and technical infrastructure best practices help him uncover the clients’ needs and work with our team to develop solutions that bridge the gap between current and future needs. These experiences in security, compliance, and, most recently, IT managed services, align well with KSMC’s holistic delivery presence and delivery excellence rooted in Client Focus and Deep Expertise. Passionate about serving the Indy community, Chad is actively involved with professional networking groups including many Indianapolis IT networking forums including, the Indiana Medical Group Management Association. In addition, he proudly serves on the advisory board of the Autism Society of Indiana. QUICK FACTS Favorite Core Value: Client Focus EDUCATION Indiana State University BS Education Ready to get in touch with us about our IT Consulting services? Give us a call at 317.452.1700 to learn more about our IT Consulting services or fill out the form below and we’ll get back to you quickly. First Name*Last Name*Email* PhoneOrganization/Company*Which service are you interested in?Application DevelopmentData AnalyticsIT ConsultingManagement ConsultingProject ManagementOtherMessageNewsletter Subscribe I would like to subscribe to the KSM Consulting monthly newsletter. I understand that I may opt-out at any time. Consent* I agree to KSM Consulting's Privacy Policy and Terms.By submitting this form, you agree that your information will be processed in accordance with those Terms.NameThis field is for validation purposes and should be left unchanged.
