« CASE STUDIES Case Management and Labor Exchange Upgrade Provides Citizen Enablement State of IN DWD Case Management and Labor Exchange Upgrade Provides Citizen Enablement Setting the Stage Seeking employment, an individual sits down with a morning cup of coffee and logs into the Indiana Career Connect mobile app. On the app, the individual reviews the job openings that exist, quickly identifying potential opportunities within a reasonable commute, finds jobs that fit their skill set, applies within the app, and heads off to the next job interview. This is the new reality for citizens of the State of Indiana seeking to gain meaningful employment. With a new technology platform, inclusive of a mobile application to serve citizens as part of its technology upgrade, it’s possible to find the right job with a few clicks of a button. The State of Indiana Department of Workforce Development (DWD) recognized the potential technology held in empowering its citizens, which launched its initiative to integrate its Case Management (CM) and Labor Exchange (LX) systems. Project Management DOWNLOAD CASE STUDY The Problem The Solution Impact Contact Us × Contact KSMC Have a question or request for KSMC? Fill out the form below and we’ll get back to you quickly. First Name*Last Name*Email* PhoneOrganization/Company*Which service are you interested in?Application DevelopmentData AnalyticsIT ConsultingManagement ConsultingProject ManagementOtherMessageNewsletter Subscribe I would like to subscribe to the KSM Consulting monthly newsletter. I understand that I may opt-out at any time. Consent* I agree to KSM Consulting's Privacy Policy and Terms.By submitting this form, you agree that your information will be processed in accordance with those Terms.EmailThis field is for validation purposes and should be left unchanged.