Summary

Population Health Management

One of the nation’s largest health systems, which provides patients access to leading-edge medicine and treatment options, sought to build a population health management operations team in-house to better serve its physicians, staff, and patients.

Population Health Management Case Study
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The Challenge

Previously having outsourced its operational efforts, one of the nations largest health systems decided to build a population health management operations team in-house to better serve its physicians, staff, and, ultimately, patients. As a significant operational change, the health system leadership team sought to bring on a partner that could assist with the transition to ensure success.

The Solution

Understanding the need, the KSM Consulting team developed a strategy that encompassed hiring, onboarding, and training resources to equip them with the necessary tools to better serve physicians and their practices.

The Results

Today, the health system has the resources it needs to serve physicians, staff, and their patients better. Through in-depth training, the new internal operations team is confident in its ability to engage with physicians, is equipped to share the appropriate and critical data with both physicians and their staff to make better-informed decisions and is ultimately able to better execute on its mission of coordinated, high-quality and low-cost care.