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Video: People-First Problem Solving

Continuing his Leadership Thoughts video series, Mark Caswell, KSMC CEO, shares about the heart of leadership and problem solving – people.

Mark suggests that at the end of the day, it’s hard to deliver true value without solving problems with empathy and in a people-oriented way. Right now, everything material has been stripped away and all that is left is people. There’s an opportunity for all of us to remind ourselves how to get to the heart of a challenge by finding the people in it.