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KSM Consulting Acquires Regional Consultancy

Indianapolis — KSM Consulting (“KSMC”), a leading consulting firm specializing in technology, data analytics, and management consulting, announced today that it has acquired Advocate Solutions, a 25-year-old consulting firm specializing in public assistance contact centers, modernizing legacy applications, and managing mission-critical technology programs for state and local government agencies, including health and human services.

“Advocate Solutions’ team has been providing mission-critical outcomes to our neighboring states and beyond for almost a quarter of a century,” said Mark Caswell, CEO of KSM Consulting. “We’re proud to add this group of dedicated professionals to the KSMC team and grow our impact together. This acquisition helps us expand the reach of our mission—to help our clients, coworkers, and communities thrive—and provides the opportunity to support more communities by working with their governments to solve the complex challenges facing our world today.”

The positive outcomes Advocate Solutions’ team has produced with business, digital, and health and human services solutions run parallel to those KSMC has delivered for its public sector clients, including responses to issues like the opioid epidemic, child welfare, and workforce development. KSMC will absorb Advocate clients across Michigan, Massachusetts, and New York and continue its contact center partnership with Cincinnati Bell Technology Services.

The acquisition will add 28 data and technology professionals with experience serving public sector clients to KSMC’s workforce. KSM Consulting will maintain offices in Columbus, OH and Lansing, MI.

In June 2019, KSMC acquired Indianapolis app development company Connect Think to expand its application development team. In 2019, KSMC increased its staff by 92 percent, hiring 88 new employees to support its rapidly-expanding consulting practice.

Founded in 2008, KSMC is a trusted partner to more than 350 public and private sector organizations throughout the United States. KSMC specializes in technology, data analytics, and management consulting.