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Meet Our People: Stewart Burns

Stewart is a dedicated Senior Consultant that puts clients above all else. Our token Brit, (watch the video to get the joke) Stewart always keeps a Bond-like calm in the face of adversity.

Joining KSM Consulting as an Orr Fellow in 2013, Stewart quickly became an integral part of the KSMC team. After three years, Stewart made the decision to pursue a Master’s degree at none other than the London School of Economics. While he enjoyed his time away, he missed Indy – and it’s safe to say Indy missed him, too. So, he returned to KSMC – with even more to share – to pick up where he left off, helping clients succeed.

Tell us a bit more about how you help clients succeed on a day-to-day basis.
As a Senior Consultant, I’m typically on two or three projects at a time and I’m often involved to understand how an organization operates. Sometimes there’s a financial aspect, sometimes there’s a technology aspect, but what I’m really doing – day in and day out – is understanding the history of the client’s challenge, bringing in an outside perspective, and finding the best solution that fits the situation.

What types of projects do you work on?
I tend to work on small to mid-sized projects that typically last three-to-four months and include one-or-two other people. The clients often have a very specific need and are looking for a little help getting to the finish line. I enjoy the shorter timelines of these projects because it means I get to do more of them and meet a lot of great people.

What is the most important thing you have learned so far while working for KSMC?
You can’t take for granted what you think you know about a problem. It is easy to assume the people you are working with have the same understanding that you do. The moment you assume that, gaps in communication are soon to follow. And when there are gaps in communication, projects have a far greater likelihood of failure.

What do you love most about living/working in Indy?
A lot of cities have the opportunity to move the dial in a productive or innovative way, but it’s difficult to do. Indy thrives at this and is one of the factors that brought me back to Indy after living abroad. Whether it’s the dedication and commitment of time or resource donation of its citizens, Indy offers the opportunity to anyone to get involved. Being in Indy, and at KSMC, I really feel like we can all be the corner piece and help our city grow.

Just for fun… if you could turn anything into an Olympic sport, what would you medal in?
Twitter. I really love Twitter. But I’m very careful with who I follow. So, if the sport was “who can have the best follower list,” I think I could handily take the bronze. Definitely not gold. Probably not silver either.

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